1 May,2023 | Bronze, Harvard Business Review, Leadership
From sales and customer service, to retail and hospitality, employers in customer-facing functions are facing a challenging labor market. In fact, there are more job openings than candidates, so high-quality talent is in high demand but short supply. High inflation is...
27 Apr,2023 | Bronze, Harvard Business Review, Leadership
For more than a decade, the Asian tech ecosystem has been dominated by “super-apps:” platforms such as WeChat, Alipay, and Meituan that offer an enormous network of services all in one integrated app. In contrast, analogous services in the U.S. have remained largely...
21 Sep,2022 | Happy, The Horizons Tracker by Adi Gaskell
Most social media platforms heavily rely on the work of an army of volunteers to keep communities ticking over. Research from Northwestern highlights the sheer scale of this effort, suggesting that Reddit alone benefits to the tune of over $3 million per year. The...
31 May,2021 | Happy, The Horizons Tracker by Adi Gaskell
Virtual communities are increasingly ubiquitous, but how valuable are they for the creation of meaningful connections that may never have the chance to form in real life? That’s the question posed by a new report from The GovLab. The report is based upon...
12 Nov,2020 | Happy, The Horizons Tracker by Adi Gaskell
Mental health has been a notable concern during the COVID pandemic that has placed such tremendous strain on people, whether due to concerns about the virus itself or the economic consequences of the lockdown measures designed to slow its spread. New research from MIT...
