by curator | May 23, 2023 | Bronze, Harvard Business Review, Leadership
This post was originally published on this siteBRIAN KENNY: May is Mental Health Awareness Month in the United States, a designation established in 1949 to increase the awareness of the importance of mental health and celebrate treatment and recovery. And yet, 70...
by curator | May 2, 2023 | Coaching, Harvard Business Review
This post was originally published on this siteCURT NICKISCH: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Curt Nickisch. We interviewed Jim McKelvey back in episode 730. He told his story of co-founding the mobile payments company, Square. He had...
by curator | Sep 7, 2022 | Business, MIT Sloan Business Review
This post was originally published on this siteNot so long ago, companies of all types gave most of their attention to the human tasks performed in interfacing with customers. They focused carefully on processes like providing recommendations, taking orders...