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15 Ways to Learn from Someone You Disagree With

The person next to me on the flight was slightly abrasive and borderline obnoxious. I had only tried to be polite and say “Hello” when I sat down but he took the opportunity to launch into a what’s-wrong-with-the-world tirade. Repeated attempts to work on my computer...

Dealing with Difficult People

Listen. We know how hard hard conversations are. And how much harder they get when the person you need to have one with hates them even more than you do. So, how the heck do you deal with difficult people? And not just in a pandemic or during the (virtual?) holidays...