On CRM: What Is Conversational CRM? And Why Should You Care?

24 May,2022 | Forbes - Small Business, Leadership

Can you text, message and chat with customers through your CRM system, regardless of their messaging system? Probably not, unfortunately.

On CRM: Does The World Need A CRM For Car Washes?

9 May,2022 | Forbes - Small Business, Leadership

Startup Rinsed raises $12 million for a niche CRM. And I think I understand why.

Meet The Vermont Startup That Amazon, Gucci, And Google Are Betting Could Be The Disney Of The Metaverse

30 Apr,2022 | Forbes - Small Business, Leadership

Superplastic, founded by Paul Budnitz in 2017, has taken on new funding from Kering, Sony Japan and Animoca to build a global entertainment brand for the Web3 era.

Two Ways Early-Stage Startups Grow Their Brand In Saturated Markets

22 Apr,2022 | Forbes - Small Business, Leadership

One of the challenges small growing brands face is the explicit or implicit barriers to entry that bigger, well-established brands place in their markets. Here are two ways early-stage startups can overcome these barriers.

On CRM: “User Friendly” And This One Other Thing Are The Two Most Important Requirements For A Small Business CRM

22 Apr,2022 | Forbes - Small Business, Leadership

Don’t worry so much about features. Worry more about ease and implementation.