3 Sep,2022 | Leader Chat, Leadership
Dear Madeleine, I am a junior partner in a small investment firm. My job is huge—there is always more to do than time to do it. Last year, the firm hired a junior analyst to work with me. I did my best, but things just didn’t work out. He worked very slowly, made lots...
20 Aug,2022 | Leader Chat, Leadership
Dear Madeleine, I lead a team of eight employees. One of them is dealing with a personal crisis outside of work and I can see he is struggling. This isn’t the first time I’ve had an employee dealing with crisis, given COVID, but somehow I have managed to get by. I...
13 Aug,2022 | Leader Chat, Leadership
Dear Madeleine, What do I do if I just can’t connect with one of my direct reports? I was recently promoted and inherited a whole new team in addition to the one I had before. The team is good and was well led (the leader left for another opportunity). I get along...
6 Aug,2022 | Leader Chat, Leadership
Dear Madeleine, I manage three large global teams. They do similar customer service, but for different product lines. They all have very seasoned team leads and produce excellent results. Our business really took off because of the pandemic and we implemented a...
30 Jul,2022 | Leader Chat, Leadership
Dear Madeleine, Is it naïve to want people to like me? I have been very successful at sales and developing partnerships in my job, partially because I am so good at knowing how to relate to people and getting them to like me. But recently I am beginning to wonder if...