10 Oct,2020 | Apologizing, Behavior Change, Communication, Emotional Intelligence, Leader Chat, Leadership, Listening, Mindfulness, Neuroscience, Relationships, Resilience, Self Awareness, Stress, Vulnerability, Wellbeing
Hi Madeleine,I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and unsympathetic, and I interrupted him several times. I have some things...
26 Sep,2020 | Best Practices, Communication Skills, Culture, Diversity & Inclusion, Emotional Intelligence, Leader Chat, Leadership, Self Awareness, Vulnerability, Workplace Culture
Dear Madeleine,I am a division leader for a family-owned manufacturing company. The family members have somewhat antiquated views and are not particularly socially sensitive. My challenge is how to respond to the pronouns I’m seeing on recent email. For example, I am...
22 Aug,2020 | Best Practices, Career Planning, Communication, feedback, Growth, Leader Chat, Leadership, Self Awareness, Vulnerability
Dear Madeleine,I get no feedback. I have done well in my career. I have some big goals and I think I am doing OK at my job. My manager is a big-picture person who is constantly on the move and is only interested in my results, not in me. I think if I asked her about...
18 Jul,2020 | Bullying, Business Books, Cost of Doing Nothing, Human Resource Issues, Leader Chat, Leadership, Relationships, Self leadership, Setting Boundaries, Uncategorized, Vulnerability
Dear Madeleine,I am a 31-year-old female attorney who was recently promoted to manager of an in-house legal team for a giant global not-for-profit organization. One of my direct reports is a man who came to us after having been a partner at a highly respected firm....
27 Jun,2020 | Behavior Change, Happiness, Health, Layoffs, Leader Chat, Leadership, Resilience, Stress, Uncategorized, Vulnerability, Wellbeing
Dear Madeleine,I thought I could take it, but now I am not so sure. I live in a state that is just now having an explosion of Covid-19 cases. I thought at this point things would be going back to semi-normal, yet it appears things are going from bad to worse. My...
11 Jun,2020 | Behavior Change, Best Practices, Building Trust, Communication, Emotional Intelligence, Engaging Employees, Happiness, Leader Chat, Leader Development, Leadership, Listening, Relationships, Servant Leadership, Talent Management, Uncategorized, Values, Vulnerability
“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard...
