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Let People Know You Care by Asking Them to Stay

You’ve probably heard the recently coined term Great Resignation. It refers to how a record number of people around the world have voluntarily left their jobs since early 2020—the beginning of the pandemic. At last report, the movement is still going strong. Many of...

Listening Is the Key to Effective Communication

When people are asked to describe the key characteristics of a great leader, “being a good listener” is always one of the first mentioned. Why? Because people want to know their manager cares about what they think—and they want to feel heard. Excellent communication...

It’s Okay to Toot Your Own Horn

Some managers are hard on their people because they’re also hard on themselves. They’re always thinking, “I should’ve done that better” or “What a dummy I am, forgetting that detail.” Unfortunately, poor self-expectations sometimes can influence others’ perceptions....

“No one of us is as smart as all of us.”

I have met leaders in organizations around the world who act as if leadership is all about them. They want everybody to recognize that they are in charge. They believe that all the brains in the organization are in their office. People who think that way certainly...