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Want to scale your business? Start by saying no

Today, we are deepening a subject we touched recently: being too flexible with your clients and giving away your time. Giving your time freely (perhaps like you used to when you started your business) is harming your business and creating resentment.  This happens to...

Giving your clients too much time? Read this.

Today I want you to think honestly about how much time you give your clients. When you first started your business, you were probably super flexible. You made yourself available to clients, to networking meetings, to events, to anyone who wanted your time. You were...
Stuck with a Problem Employee? Ask Madeleine

Stuck with a Problem Employee? Ask Madeleine

Dear Madeleine,I am a 31-year-old female attorney who was recently promoted to manager of an in-house legal team for a giant global not-for-profit organization. One of my direct reports is a man who came to us after having been a partner at a highly respected firm....