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Are You a Servant Leader and Don’t Know It?

Are You a Servant Leader and Don’t Know It?

Over the years, I’ve talked with thousands of people about servant leadership. Every so often somebody will come up to me after a speech and say to me, “You know, Ken, the style of leadership you just talked about is exactly the way I’ve been leading people for...
Concerned You’re Becoming Impatient with Your Employees? Ask Madeleine

Concerned You’re Becoming Impatient with Your Employees? Ask Madeleine

Hi Madeleine,I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and unsympathetic, and I interrupted him several times. I have some things...
Not Sure about Adding Pronouns to Your Email Signature? Ask Madeleine

Not Sure about Adding Pronouns to Your Email Signature? Ask Madeleine

Dear Madeleine,I am a division leader for a family-owned manufacturing company. The family members have somewhat antiquated views and are not particularly socially sensitive. My challenge is how to respond to the pronouns I’m seeing on recent email. For example, I am...