10 Oct,2020 | Apologizing, Behavior Change, Communication, Emotional Intelligence, Leader Chat, Leadership, Listening, Mindfulness, Neuroscience, Relationships, Resilience, Self Awareness, Stress, Vulnerability, Wellbeing
Hi Madeleine,I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and unsympathetic, and I interrupted him several times. I have some things...
25 May,2019 | Accountability, Communication, Difficult Conversations, Fairness, feedback, Human Resource Issues, Leader Chat, Leadership, Neuroscience, Performance Management, Responsibility, Teamwork, Uncategorized, Work Teams
Dear Madeleine, I work in a very matrixed organization. My actual boss works remotely and I seldom interact with him one-on-one, but we have a team lead on every project. In my work group, we all work on different projects as they come in. One of my peers in another...
