10 Oct,2020 | Apologizing, Behavior Change, Communication, Emotional Intelligence, Leader Chat, Leadership, Listening, Mindfulness, Neuroscience, Relationships, Resilience, Self Awareness, Stress, Vulnerability, Wellbeing
Hi Madeleine,I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and unsympathetic, and I interrupted him several times. I have some things...
16 Sep,2020 | "Leadership Development", Behavior Change, Best Practices, Business Books, Career Planning, Growth, Happiness, Leader Chat, Leadership, Mindfulness, Performance, Research, Self leadership, Webinars
The Ken Blanchard Companies’ new partnership with bestselling author Brendon Burchard’s High Performance Institute is bringing the concepts from his book High Performance Habits to organizations around the world.In his book Burchard teaches six habits and...
15 Aug,2020 | Alignment, Communication Skills, Difficult Conversations, Effective Communication, Leader Chat, Leadership, Leadership Challenges, Listening, Mindfulness, problem solving
Dear Madeleine, I run operations for a regional (UK/Europe) division of a real estate and relocation company. I have several functions reporting up to me, and right now two of them are at war. All day every day I have emails flying in from both sides, pointing...
9 Jun,2020 | Executive Development, Growth, Leader Chat, Leader Development, Leadership, Mindfulness, Research, Self Awareness, Servant Leadership, Uncategorized, Values, Vulnerability
As an antidote to the negative consequences of personality-based leadership theories, new generations of leadership, learning, and talent development professionals are rediscovering servant leadership. That’s great news for those of us who believe that simply...
14 Apr,2020 | Best Practices, Coaching, Coaching Skills, Communication, Emotional Intelligence, Engaging Employees, Executive Development, Leader Chat, Leadership, Leading People Through Change, Listening, Managing Virtually, Mindfulness, Resilience, Servant Leadership, Stress, Uncategorized, Vulnerability, Wellbeing
With all of the change and disruption in today’s world, leaders are being asked to lead their teams through new situations never navigated in modern history. It can be overwhelming when everyone is looking to you for the answers. Leaders can take a cue from the...
21 Mar,2020 | Career Planning, Change, Goal Setting, Goals, Growth, Leader Chat, Leadership, Mindfulness, perseverance, Resilience, Self leadership, Uncategorized
Dear Madeleine,I work as a marketing director at a medium-sized firm and I’m a longtime reader of your column. My company reacted quickly to the warnings about COVID-19 and sent all of us home last week. My spouse is a frontline manager for a larger firm across...
