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Concerned You’re Becoming Impatient with Your Employees? Ask Madeleine

Concerned You’re Becoming Impatient with Your Employees? Ask Madeleine

Hi Madeleine,I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and unsympathetic, and I interrupted him several times. I have some things...
Two Rival Functions in the Company Constantly Fighting? Ask Madeleine

Two Rival Functions in the Company Constantly Fighting? Ask Madeleine

Dear Madeleine, I run operations for a regional (UK/Europe) division of a real estate and relocation company. I have several functions reporting up to me, and right now two of them are at war. All day every day I have emails flying in from both sides, pointing...
The Best Way to Show You Care during Difficult Times

The Best Way to Show You Care during Difficult Times

“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard...
Leading Others in a Disrupted World: 5 Coaching Mindsets

Leading Others in a Disrupted World: 5 Coaching Mindsets

With all of the change and disruption in today’s world, leaders are being asked to lead their teams through new situations never navigated in modern history. It can be overwhelming when everyone is looking to you for the answers. Leaders can take a cue from the...
5 Strategies for Surfacing and Resolving Concerns about Change

5 Strategies for Surfacing and Resolving Concerns about Change

Constant change is a way of life in organizations today. How do managers and leaders cope with the barrage of changes that confront them daily as they attempt to keep their organizations adaptive and viable?Leaders often feel trapped in a lose-lose situation when they...