10 Oct,2020 | Apologizing, Behavior Change, Communication, Emotional Intelligence, Leader Chat, Leadership, Listening, Mindfulness, Neuroscience, Relationships, Resilience, Self Awareness, Stress, Vulnerability, Wellbeing
Hi Madeleine,I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and unsympathetic, and I interrupted him several times. I have some things...
15 Aug,2020 | Alignment, Communication Skills, Difficult Conversations, Effective Communication, Leader Chat, Leadership, Leadership Challenges, Listening, Mindfulness, problem solving
Dear Madeleine, I run operations for a regional (UK/Europe) division of a real estate and relocation company. I have several functions reporting up to me, and right now two of them are at war. All day every day I have emails flying in from both sides, pointing...
11 Jun,2020 | Behavior Change, Best Practices, Building Trust, Communication, Emotional Intelligence, Engaging Employees, Happiness, Leader Chat, Leader Development, Leadership, Listening, Relationships, Servant Leadership, Talent Management, Uncategorized, Values, Vulnerability
“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard...
14 Apr,2020 | Best Practices, Coaching, Coaching Skills, Communication, Emotional Intelligence, Engaging Employees, Executive Development, Leader Chat, Leadership, Leading People Through Change, Listening, Managing Virtually, Mindfulness, Resilience, Servant Leadership, Stress, Uncategorized, Vulnerability, Wellbeing
With all of the change and disruption in today’s world, leaders are being asked to lead their teams through new situations never navigated in modern history. It can be overwhelming when everyone is looking to you for the answers. Leaders can take a cue from the...
20 Feb,2020 | Behavior Change, Building Trust, Business Books, Communication, Culture, Emotional Intelligence, Fear, Growth, Ken Blanchard, Leader Chat, Leadership, Listening, Managing Change, Uncategorized
Constant change is a way of life in organizations today. How do managers and leaders cope with the barrage of changes that confront them daily as they attempt to keep their organizations adaptive and viable?Leaders often feel trapped in a lose-lose situation when they...
14 Nov,2019 | Coaching, Coaching Skills, Communication, Emotional Intelligence, Growth, Leader Chat, Leader Development, Leadership, Listening, Managing, Servant Leadership, Uncategorized
As if the job of managing people in the workplace isn’t difficult enough, add in the recurring need to coach them through challenges and issues. The skill of coaching others is not one that comes naturally to most of us; in fact, during my experience coaching...
