7 Nov,2020 | Career Planning, Emotional Intelligence, Happiness, Leader Chat, Leadership, Leadership Challenges, Resilience, Transition Coaching, Wellbeing
Dear Madeleine,I am the director of an experimental data analytics group for a global software company. I am an engineer and am good at starting things. I drew the short straw on a job that at first felt like an opportunity but now feels like a terrible mistake. To...
24 Oct,2020 | Cost of Doing Nothing, Leader Chat, Leadership, Leadership Challenges, Leading People Through Change, Managing Change, Organizational Change, Resilience, Strategic Leadership
Dear Madeleine,I am a regional director of compliance for a global services company. Covid has been a trial for everyone. Most of my people had never worked from home before and were not set up to succeed working in what are, for many, cramped and noisy conditions. On...
5 Sep,2020 | Assertiveness, Behavior Change, Communication, Difficult Conversations, Leader Chat, Leadership, Leadership Challenges, Self leadership
Dear Madeleine,I have a new team member who is constantly melting down. Our whole team is under a lot of pressure, and we’ve had to put our heads down to get the work out. Everyone has been able to do this—including me—except for my new team member who needs to be...
15 Aug,2020 | Alignment, Communication Skills, Difficult Conversations, Effective Communication, Leader Chat, Leadership, Leadership Challenges, Listening, Mindfulness, problem solving
Dear Madeleine, I run operations for a regional (UK/Europe) division of a real estate and relocation company. I have several functions reporting up to me, and right now two of them are at war. All day every day I have emails flying in from both sides, pointing...
13 Jun,2020 | Accountability, Behavior Change, Coaching, Communication, Cost of Doing Nothing, Difficult Conversations, Expectations, feedback, Human Resource Issues, Leader Chat, Leadership, Leadership Challenges, Talent Management, Trust, Uncategorized, Values, Workplace Culture
Dear Madeleine,It has recently become apparent that one of my newer direct reports is lying. In one instance, he told me a presentation was proofed and ready to go and I found out it wasn’t when I went into the document on our shared drive to make a change. In...
9 May,2020 | Accountability, Behavior Change, Coaching, Communication, Cost of Doing Nothing, Difficult Conversations, Employee Productivity, feedback, Leader Chat, Leadership, Leadership Challenges, Performance Management, Talent Management, Uncategorized
Dear Madeleine,I am the EVP of sales for a global professional services and SAS company. As you can imagine, we are reeling from the pandemic and the economic train wreck that seems to be coming at us. In the midst of this chaos, I have a long-tenured sales...
