22 Aug,2020 | Best Practices, Career Planning, Communication, feedback, Growth, Leader Chat, Leadership, Self Awareness, Vulnerability
Dear Madeleine,I get no feedback. I have done well in my career. I have some big goals and I think I am doing OK at my job. My manager is a big-picture person who is constantly on the move and is only interested in my results, not in me. I think if I asked her about...
13 Jun,2020 | Accountability, Behavior Change, Coaching, Communication, Cost of Doing Nothing, Difficult Conversations, Expectations, feedback, Human Resource Issues, Leader Chat, Leadership, Leadership Challenges, Talent Management, Trust, Uncategorized, Values, Workplace Culture
Dear Madeleine,It has recently become apparent that one of my newer direct reports is lying. In one instance, he told me a presentation was proofed and ready to go and I found out it wasn’t when I went into the document on our shared drive to make a change. In...
2 Jun,2020 | Coaching & Developing Others, Communication & Interpersonal Skills, feedback, giving feedback, Leadership, Leadership & Learning with Kevin Eikenberry by Kevin Eikenberry, Leadership & Supervisory Skills, Video
When we give feedback, it is with the hope that the person on the receiving end will take action on that feedback. But giving feedback isn’t a one-and-done action. It’s a journey that has many steps along the way. So before we (or should I say...
26 May,2020 | Communication & Interpersonal Skills, feedback, giving feedback, Leadership, Leadership & Learning with Kevin Eikenberry by Kevin Eikenberry, Leadership & Supervisory Skills, Video
This is the third in a series of videos on feedback. You can watch the previous videos from the links below. In this video, we talk about how to get others to accept the feedback you are giving – leading them to action. Tweet it out: Before people can apply the...
23 May,2020 | Communication, criticism, Difficult Conversations, Emotional Intelligence, feedback, Leader Chat, Leadership, Performance Expectations, Performance Management, Uncategorized, Vulnerability
Dear Madeleine,Every time I hear the word “feedback” I have a strong, negative response. This comes from a recent experience with a manager. Going into the relationship, I had always been someone who asked for feedback. This manager, however, gave me...
19 May,2020 | Communication & Interpersonal Skills, feedback, giving feedback, Leadership, Leadership & Learning with Kevin Eikenberry by Kevin Eikenberry, Leadership & Supervisory Skills, Video
Last week I talked about the first step in giving effective feedback. You can watch that episode here. In this episode, I am talking about the second step. But before I do that, let’s review the four steps again: Feedback must be heard. Feedback must be...