31 Oct,2020 | Assertiveness, Empowerment, Fairness, Leader Chat, Leadership, Managing up, Recognition, Self leadership
Dear Madeleine,I work on a team that provides specialized services to the sales and marketing groups in a global organization. A lot of our work is time sensitive. My teammates and I pull all-nighters and weekends on a regular basis. We are dedicated, passionate and...
21 Jul,2020 | Best Practices, Communication, Corporate Culture, Diversity, Diversity & Inclusion, Emotional Intelligence, Fairness, Leader Chat, Leadership, Uncategorized, Values
Diversity, always a weighty topic, has become a profoundly important concern over the past several weeks. Nevertheless, many people and businesses continue to struggle in their attempts to address the issue. In her latest book, Diversity Beyond Lip Service,...
28 Mar,2020 | Decision-making, Economy, Fairness, Health, Human Resource Issues, Leader Chat, Leadership, Self leadership, Stress, Uncategorized, Values, Wellbeing
Dear Madeleine,I am the GM for a small brewery that has been shut down during the COVID-19 crisis as non-essential. However, the owner believes it is still worthwhile to stay open to serve take-out customers, which is allowed according to the shutdown rules. Because I...
25 Feb,2020 | Behavior Change, Business Books, Employee Work Passion, Fairness, Happiness, Leader Chat, Leadership, Motivation, Podcast, Research, Self leadership, Uncategorized, Wellbeing
Do you ever wonder why you reach some goals easily and struggle with others? In her latest book, Master Your Motivation, Susan Fowler explains the three scientific truths behind motivation that will help you achieve your goals. Distilling many years of research,...
5 Oct,2019 | Behavior Change, Difficult Conversations, Emotional Intelligence, Fairness, feedback, Human Resource Issues, Leader Chat, Leadership, Performance Expectations, Performance Management, productivity, Talent Management, Uncategorized
Dear Madeleine, I run a very lean team and one of my people is a hypochondriac. Every week there is a new reason he needs to go to the doctor. Any cold that comes through he gets, and it is worse for him than for anybody else. He gets the flu every year. It is always...
3 Aug,2019 | Behavior Change, Corporate Culture, Difficult Conversations, Expectations, Fairness, Leader Chat, Leadership, Managing up, Personality, Resilience, Self leadership, Stress, Uncategorized, Vulnerability
Dear Madeleine, I am smart, I work hard, and I am a pleaser. These qualities have made me very successful. I am now a senior manager in a fast-paced, high-pressure service business. My problem is that I have created a monster in my boss. She is so used to my pleasing...
