7 Nov,2020 | Career Planning, Emotional Intelligence, Happiness, Leader Chat, Leadership, Leadership Challenges, Resilience, Transition Coaching, Wellbeing
Dear Madeleine,I am the director of an experimental data analytics group for a global software company. I am an engineer and am good at starting things. I drew the short straw on a job that at first felt like an opportunity but now feels like a terrible mistake. To...
10 Oct,2020 | Apologizing, Behavior Change, Communication, Emotional Intelligence, Leader Chat, Leadership, Listening, Mindfulness, Neuroscience, Relationships, Resilience, Self Awareness, Stress, Vulnerability, Wellbeing
Hi Madeleine,I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and unsympathetic, and I interrupted him several times. I have some things...
26 Sep,2020 | Best Practices, Communication Skills, Culture, Diversity & Inclusion, Emotional Intelligence, Leader Chat, Leadership, Self Awareness, Vulnerability, Workplace Culture
Dear Madeleine,I am a division leader for a family-owned manufacturing company. The family members have somewhat antiquated views and are not particularly socially sensitive. My challenge is how to respond to the pronouns I’m seeing on recent email. For example, I am...
19 Sep,2020 | Decision-making, Emotional Intelligence, Expectations, Leader Chat, Leadership, Personality, Relationships, Social Networking, Wellbeing
Dear Madeleine,It still will be months until my company invites us all back to work in the office, so until then, we are all WFH. I miss my work friends and the hallway conversations that helped us deal with situations on the fly. I definitely don’t miss the commute...
21 Jul,2020 | Best Practices, Communication, Corporate Culture, Diversity, Diversity & Inclusion, Emotional Intelligence, Fairness, Leader Chat, Leadership, Uncategorized, Values
Diversity, always a weighty topic, has become a profoundly important concern over the past several weeks. Nevertheless, many people and businesses continue to struggle in their attempts to address the issue. In her latest book, Diversity Beyond Lip Service,...
11 Jun,2020 | Behavior Change, Best Practices, Building Trust, Communication, Emotional Intelligence, Engaging Employees, Happiness, Leader Chat, Leader Development, Leadership, Listening, Relationships, Servant Leadership, Talent Management, Uncategorized, Values, Vulnerability
“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard...
