26 Sep,2020 | Best Practices, Communication Skills, Culture, Diversity & Inclusion, Emotional Intelligence, Leader Chat, Leadership, Self Awareness, Vulnerability, Workplace Culture
Dear Madeleine,I am a division leader for a family-owned manufacturing company. The family members have somewhat antiquated views and are not particularly socially sensitive. My challenge is how to respond to the pronouns I’m seeing on recent email. For example, I am...
21 Jul,2020 | Best Practices, Communication, Corporate Culture, Diversity, Diversity & Inclusion, Emotional Intelligence, Fairness, Leader Chat, Leadership, Uncategorized, Values
Diversity, always a weighty topic, has become a profoundly important concern over the past several weeks. Nevertheless, many people and businesses continue to struggle in their attempts to address the issue. In her latest book, Diversity Beyond Lip Service,...
6 Jun,2020 | Behavior Change, Diversity & Inclusion, Growth, Leader Chat, Leadership, Self Awareness, Uncategorized, Values, Vulnerability
Dear Readers,This week I am using this space to address my own questions—questions that have been on many people’s minds: How can I help? What can I do? What actions might count? We can no longer look away. The time has come to challenge ourselves to be...
2 May,2020 | Behavior Change, Diversity & Inclusion, Emotional Intelligence, Executive Development, Leader Chat, Leadership, Self Awareness, Temperament, Uncategorized
Dear Madeleine,I am a somewhat new manager in the law office of a large government agency. I stepped into my new role after my boss left. The pay raise was negligible and my workload has tripled, but I figure it’s good experience. Here’s my question. I had...
29 Feb,2020 | Behavior Change, Communication, Diversity, Diversity & Inclusion, Emotional Intelligence, Leader Chat, Leadership, Relationships, Self Awareness, Uncategorized, Vulnerability
Dear Madeleine,I am biased. I thought for the longest time that I wasn’t, but it has become clear to me that I am. I realize I am biased against certain types of people. My biases are not traditional ones like race, gender, or age. I think I am mostly conscious...
26 Oct,2019 | Collaboration, Corporate Culture, criticism, Differences, Diversity & Inclusion, Leader Chat, Leadership, Leading People Through Change, Onboarding, Power, Trust, Uncategorized, Wellbeing, Work Teams
Dear Madeleine, I am about four months into a new job as a senior executive in a large global infrastructure company. I report directly to the EVP of Operations, who is the person who brought me into the company. I manage a huge team of fellow engineers, and so far,...
