10 Oct,2020 | Apologizing, Behavior Change, Communication, Emotional Intelligence, Leader Chat, Leadership, Listening, Mindfulness, Neuroscience, Relationships, Resilience, Self Awareness, Stress, Vulnerability, Wellbeing
Hi Madeleine,I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and unsympathetic, and I interrupted him several times. I have some things...
30 Sep,2020 | "Leadership Development", Change, Communication, Cost of Doing Nothing, Digital Learning, Leader Chat, Leadership, Online Learning, Strategic Leadership, virtual learning
The rapid onset of COVID-19 forced all of us in the leadership and talent development space to quickly create new ways of thinking, learning, and working; it affected every fiber of our world. In essence, the pandemic has forced the birth of new ways of doing just...
5 Sep,2020 | Assertiveness, Behavior Change, Communication, Difficult Conversations, Leader Chat, Leadership, Leadership Challenges, Self leadership
Dear Madeleine,I have a new team member who is constantly melting down. Our whole team is under a lot of pressure, and we’ve had to put our heads down to get the work out. Everyone has been able to do this—including me—except for my new team member who needs to be...
22 Aug,2020 | Best Practices, Career Planning, Communication, feedback, Growth, Leader Chat, Leadership, Self Awareness, Vulnerability
Dear Madeleine,I get no feedback. I have done well in my career. I have some big goals and I think I am doing OK at my job. My manager is a big-picture person who is constantly on the move and is only interested in my results, not in me. I think if I asked her about...
1 Aug,2020 | Best Practices, Communication, Executive Development, Growth, Leader Chat, Leader Development, Leadership, Personality, Self Awareness, Temperament
Dear Madeleine, I am a senior business leader for a global manufacturing company. I recently was on a panel with an officer of our company—not my boss, but a peer of my boss. He was very impactful with his remarks; I was okay but not nearly as sharp. Later, when...
25 Jul,2020 | Communication, Decision-making, Leader Chat, Leadership, Managing up, Technology, Virtual Work Teams
Dear Madeleine,Ever since the beginning of this work-from-home situation, our entire department feels like it is on hold. The reason? Our seriously old school boss is not at all comfortable with meeting via phone or web conferencing. He was always a stickler for...
