26 Sep,2020 | Best Practices, Communication Skills, Culture, Diversity & Inclusion, Emotional Intelligence, Leader Chat, Leadership, Self Awareness, Vulnerability, Workplace Culture
Dear Madeleine,I am a division leader for a family-owned manufacturing company. The family members have somewhat antiquated views and are not particularly socially sensitive. My challenge is how to respond to the pronouns I’m seeing on recent email. For example, I am...
15 Sep,2020 | Best Practices, Collaboration, Communication Skills, Empowerment, Engaging Employees, Leader Chat, Leadership, Managing up, Podcast, Relationships, Self leadership, Teamwork
With his first two books, Never Eat Alone and Who’s got Your Back, Keith Ferrazzi taught us the importance of building collaborative relationships. In his latest book, Leading Without Authority, Ferrazzi reinvents the art of collaboration to break down silos,...
15 Aug,2020 | Alignment, Communication Skills, Difficult Conversations, Effective Communication, Leader Chat, Leadership, Leadership Challenges, Listening, Mindfulness, problem solving
Dear Madeleine, I run operations for a regional (UK/Europe) division of a real estate and relocation company. I have several functions reporting up to me, and right now two of them are at war. All day every day I have emails flying in from both sides, pointing...
