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Concerned You’re Becoming Impatient with Your Employees? Ask Madeleine

Concerned You’re Becoming Impatient with Your Employees? Ask Madeleine

Hi Madeleine,I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and unsympathetic, and I interrupted him several times. I have some things...
Yelled at Your Direct Report and Feel Terrible About It? Ask Madeleine

Yelled at Your Direct Report and Feel Terrible About It? Ask Madeleine

Dear Madeleine, I really messed up—and I’m so embarrassed I’m thinking of quitting my job. I yelled at one of my direct reports during a team meeting. I was very tired because I had been up all night with a sick kid, and I was super stressed because...