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The Best of This Week

Why It’s So Hard to Keep and Recruit Employees Right Now Many people used the pandemic lockdowns as an opportunity to reevaluate their life and work choices and build new habits, like spending more time with their families and avoiding the daily commute. Company...

The Best of This Week

Developing Strategy for New Customer Expectations As leaders develop strategy for a future that has been reshaped by the pandemic, they need to rethink their fundamental assumptions about what customers want. The truth is, people still want personal service —...

The Best of This Week

Developing Strategy for New Customer Expectations As leaders develop strategy for a future that has been reshaped by the pandemic, they need to rethink their fundamental assumptions about what customers want. The truth is, people still want personal service —...

The Best of This Week

Companies Can Drive Culture Change by Analyzing Collaboration Employers rely heavily on self-report surveys and interviews to assess organizational culture, but on their own, such tools provide a flawed view. By combining them with analysis of informal networks,...

The Best of This Week

What Astronauts Can Teach Us About Hybrid Work Routines Work on a space mission involves extended periods of labor in confined spaces, a tight integration of overlapping personal and professional time, and limited physical social interactions with colleagues — sound...